Account Billing Threshold Settings

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This article applies to Maya Mobile for Business accounts only.

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Account Billing Threshold

Maya Mobile for Business accounts are charged on a usage basis for Data Roaming Usage and eSIM Provisioning Fees. For more information about costs and billing procedures, please see: Billing Overview for Business accounts

The account billing threshold is the amount of data usage costs that will trigger a charge to your Maya Mobile for Business account. This amount does not include eSIM Provisioning Fees, which are billed separately at the end of each month. 

Default Billing Threshold

For new Maya Mobile for Business Accounts, the default billing threshold is $50 USD. When your account's data usage balance reaches $50, we will automatically generate an invoice and bill your account. When the invoice is successfully paid, the account usage balance will be reduced to $0.

Billing Threshold Calculation

Our goal is not to charge an excessive amount of transactions, and the billing threshold will automatically adjust with your account usage. 

The account billing threshold will automatically adapt to the average of your last 3 payments, or remain at $50, whichever is lower.

Changing the Billing Threshold

Eligibility

Once your Maya Mobile for Business account has been active for 2 or more months, you can change your account billing threshold to a fixed amount in order to reduce the number of bills. 

Update the Billing Threshold

To change your account billing threshold, follow the steps below: 

1. Navigate to the Business Settings page under the Settings section.
2. Click Change Billing Threshold in the Billing section.
3. Click Submit on the confirmation dialog.

Monthly Payment Terms

Eligibility

If your account is managed by a large business or enterprise, you may be eligible to request Monthly Payment Terms in order to accommodate your regular Accounts Payable process.

Request Monthly Invoicing

If you would like to switch your Maya Mobile for Business account billing to Monthly (NET15) invoicing, please Contact Us to request the update.