Although usually instantaneous, it can take up to 10-15 minutes for the network to activate a new data pack. You may need to re-connect to the network for the eSIM to receive your additional data.
To reconnect, simply toggle Airplane Mode on and off on your device, and wait up to 15 minutes for the eSIM to re-authenticate on the network and begin receiving data.
If toggling Airplane Mode does not work, please follow the steps in our eSIM Connection Troubleshooting Guide.
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