FAQ
- Which phones are compatible with Maya Mobile eSIM packages?
- Does Maya Mobile record your Internet activity or location?
- Unlimited Data Plan Usage Guidelines
- What is the return policy?
- Do Unlimited Plans have a data cap or fair use policy?
- Is WiFi Hotspot / Internet Sharing included with Maya Mobile eSIM plans?
eSIM Help
- eSIM Quick Start Guide: How to Activate an eSIM
- eSIM Connection Troubleshooting Guide
- Error "Operation Code: 9 / Error Code: 10014" on Google Pixel
- Error "Unable to Activate eSIM" on iPhone
- Error "This code is no longer valid" on iPhone
- Error "Data Plan Cannot be Added" on iPhone
Account
- Automatically renew an eSIM Data Plan
- Set up Two-factor Authentication (2FA) for your account
- Download an invoice for an order
- Add or Remove a Payment Method
- Change your account email address or phone number
- Turn off Login Notifications