FAQ
- Which phones are compatible with Maya Mobile eSIM packages?
- Does Maya Mobile record your Internet activity or location?
- Unlimited Data Plan Usage Guidelines
- What is the return policy?
- Do Unlimited Plans have a data cap or fair use policy?
- Is WiFi Hotspot / Internet Sharing included with eSIM data packages?
eSIM Help
- eSIM Quick Start Guide: How to Activate an eSIM
- eSIM Connection Troubleshooting Guide
- How to Enable Calling and Texting on your eSIM
- How to activate an eSIM with Manual Activation Code
- How to add more data to an eSIM
- Solution: eSIM installed but not getting a data connection
Account
- Automatically renew an eSIM Data Plan
- Set up Two-factor Authentication (2FA) for your account
- Download an invoice for an order
- Add or Remove a Payment Method
- Change your account email address or phone number
- Turn off Login Notifications