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  1. Maya Mobile
  2. General

General

FAQ

  • Which countries are supported by the Global eSIM?
  • Which phones are compatible with Maya Mobile eSIMs?
  • Does Maya Mobile record your Internet activity or location?
  • Unlimited Data Plan Guidelines
  • What is the return policy?
  • Where to Find Your eSIM QR Code and Manual Activation Code
See all 27 articles

eSIM Help

  • iMessage Not Working: Sending & Receiving SMS on iPhone
  • eSIM Quick Start Guide: How to Install an eSIM
  • eSIM Connection Troubleshooting Guide
  • Error "Operation Code: 9 / Error Code: 10014" on Google Pixel
  • Error "Unable to Activate eSIM" on iPhone
  • Error "This code is no longer valid" on iPhone
See all 20 articles

Account

  • Change or Reset Your Password
  • Unsubscribe from Maya Mobile Emails
  • View Your Order Status and Payment History
  • Cancel an eSIM or Remove eSIM from Your Account
  • Request a Refund for Non-Usage or Trip Cancellation
  • Forgot username/password, or can't log in to your account
See all 14 articles
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