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  1. Maya Mobile
  2. General

General

FAQ

  • Which phones are compatible with Maya Mobile eSIM packages?
  • Does Maya Mobile record your Internet activity or location?
  • Unlimited Data Plan Usage Guidelines
  • What is the return policy?
  • Do Unlimited Plans have a data cap or fair use policy?
  • Is WiFi Hotspot / Internet Sharing included with Maya Mobile eSIM plans?
See all 25 articles

eSIM Help

  • eSIM Quick Start Guide: How to Activate an eSIM
  • eSIM Connection Troubleshooting Guide
  • Error "Operation Code: 9 / Error Code: 10014" on Google Pixel
  • Error "Unable to Activate eSIM" on iPhone
  • Error "This code is no longer valid" on iPhone
  • Error "Data Plan Cannot be Added" on iPhone
See all 19 articles

Account

  • Automatically renew an eSIM Data Plan
  • Set up Two-factor Authentication (2FA) for your account
  • Download an invoice for an order
  • Add or Remove a Payment Method
  • Change your account email address or phone number
  • Turn off Login Notifications
See all 9 articles
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