Forgot username/password, or can't log in to your account

Having trouble logging in to your account? Follow the steps below to recover access. You can always contact us directly for help.

Forgot Email

1. Use the Forgot Password link to reset the password associated with your email address. Enter each email address you may have used for the account. 
2. If you do not receive any email, please contact us to verify your account and update your email.

Forgot Password

Use the Reset Password link to reset your password with your email address.

1. Visit: https://maya.net/account/forgot-password
2. Enter the email address associated with your account
3. Check your email for a password reset link

No Access to Phone for Verification

Please contact us to verify your account and update your phone number. Please provide the Support Team the following information to verify your Maya Mobile account:

• Full First Name and Last Name 
• Email Address
• Phone Number (Currently associated with account)
• An Invoice Number, Order Number, or other identifier associated with your Maya Mobile account

Contact Us

Contact our 24/7 Support Team using one of the following channels: 

• Submit A Request: https://help.maya.net/hc/en-us/requests/new
• Email Us: support@maya.net
• Live Chat: https://maya.net