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  1. Maya Mobile
  2. General
  3. FAQ

FAQ

Frequently Asked Questions

  • Which phones are compatible with Maya Mobile eSIMs?
  • Does Maya Mobile record your Internet activity or location?
  • Unlimited Data Plan Usage Guidelines
  • What is the return policy?
  • Is WiFi Hotspot / Internet Sharing included with Maya Mobile eSIM plans?
  • What if I need more than 30 days of data?
  • Where can I view my data usage?
  • Can you activate an eSIM on more than one device?
  • Can you renew an eSIM automatically each month?
  • Can you buy an eSIM in advance, and activate it later?
  • Can I cancel any time?
  • Does Maya Mobile offer physical SIM cards?
  • How do upgrades and plan changes work?
  • Does an eSIM replace your current cell phone plan?
  • Will I get a local phone number with an eSIM?
  • How secure is eSIM data?
  • Are there any additional fees?
  • Is there a way to activate an eSIM without a QR code?
  • Can I keep using my phone number with an eSIM?
  • Can you have multiple eSIM packages installed on your phone?
  • Can you add data for multiple countries on one eSIM?
  • How do you add more data to an existing eSIM?
  • How long does it take for a new eSIM to activate?
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